Frequently asked questions
How long will this process take?
A typical kitchen design may take about 30 days to complete, and a bathroom may take 3 weeks. You have up to 60 days to complete the design process from the date you purchased our services.
Can I talk to you first before I decide if this is the right fit for me?
Yes! Please do set up an appointment through our calendar section and book a one on one
30-45 minutes consultation with Yvonne.
Can you give me an idea of how much my budget for cabinetry, and other finish materials should be?
The largest expense in terms of materials besides appliances in a kitchen remodel is the cabinetry. We are happy to say our products are extremely competitively priced, and we have products that are budget friendly. A realistic materials budget should start at around $15,000.00 to $40,000.00 for cabinetry alone. Please check our virtual course on the different types of cabinetry and their price range.
What do I get for $1,500 for your kitchen design package?
Your design service cost covers the time to create your kitchen design layout.
And selection of materials, appliances and fixtures. A portion of the design fee covers the cost to send the Design in a box ™ package to you. And the time we take at our (3) virtual meetings, and phone calls. We prepare all the documents your building professional will need to bring our design ideas to life.
How will I work with my designer?
We begin our process by having a conversation about your project goals. Will you want to work withing the current walls you have, or are you thinking of expanding the kitchen into an adjacent space or open up walls for an open concept kitchen. We send you our questionnaires and design guideline to provide us all the information necessary to start putting together the elements that will transform your space. You will receive 3D renderings and we will create a mood board and select all the items that layered will create your unique kitchen or bathroom space. We work through our Houzzpro account to exchange inspirational images, design choices, estimates, and order placement.
You will enjoy the design process and find that we pay very close attention to detail while making sure your wish list is integrated in the way we resolve your design and remodeling needs.
Our goal is to make the process of space planning, designing, material selection and ordering as simple and efficient as possible.
What happens if I want to use a different cabinet line than what you offer?
Our design services do not obligate you to purchase our products, however if you are in the market to purchase cabinetry as part of your remodeling project, we are happy to provide you a comprehensive quote, and a bid that will come in at a lower price point than most of our competitors. We aim to provide you the best customer service experience while having access to good quality products at very competitive prices.
I only want to purchase your cabinetry since I already have a design, how does that work?
If you have already been working with a designer, architect or contractor and can provide us a finalized design with measurements and a list of all accessories, we are happy to provide you a bid for our cabinetry lines at no cost. Ask as for further details.
I need help with the construction, are you available to do my project or can you help me manage the project?
Currently we are only offering construction services in Southern California, and if you do live in Los Angeles, we can discuss providing you a construction bid and schedule based on our workload. For everyone else who is not within our service area we offer remote construction management services. Ask us for further details.
I am hesitant about making such a large purchase online, how can I be sure I receive what I pay for?
We understand that making large purchases online is relatively new, we’re happy to put you in contact with many of our past clients to verify we have been in business over 20 years.
Before placing your cabinetry order you would have received their brochure, and door sample, and can find out more details about the manufacturers directly. We will be listed on their website as a cabinet dealer. Ensuring you that we are a well stablished legitimate business.
I got my cabinet order, and I have a defective door, or a damaged cabinet. What can I do?
When it comes to replacing any defective cabinet doors or drawer front, we’re able to handle the replacement order for you. Part of our service follow up is to make sure that you’re happy with your order, and that the order arrived in perfect condition. There are time limitations to place a claim for any damaged parts, or to replace defective items. Please read through the terms and conditions of the cabinets you’re purchasing for further details.
I’m a designer, architect, builder or contractor; can I offer your products to my clients?
We are happy to collaborate with the trade, and offer discounts based on the volume of purchases made. Ask us about specific trade benefits.
I have another question that was not covered, who should I contact?
We can be reached at email@example.com and will reply with an answer within 24-48 hours. We always appreciate your feedback and look forward to working with you on your next remodeling project.